Procurement to Pay Expediter - Accounting TX
Company: CHRISTUS Health
Location: Irving
Posted on: May 6, 2024
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Job Description:
Description
Summary:
The Procurement-to-Pay (P2P) Expediter Role is a system level
position responsible for the resolution of all invoice to payment
discrepancies including but not limited to open receipts and
invoices related to the procurement of supplies, equipment and
services for assigned CHRISTUS Health ministry organizations and
affiliates. Managing all credit or threat of credit hold alerts
from internal or external sources. The P2P Expediter investigates,
analyzes, resolves and coordinates resolution of issues. This
position acts as a liaison between CHRISTUS Health Shared Service
Procure-to-Pay Agents, Accounts Payable Agents, Corporate
Procurement, and Ministry Organization's receiving staff and Vendor
Representatives. It includes responding to all customers, seeking
direction and guidance on Shared Procurement and AP processes and
procedures as well as identifies repetitive problems and works with
P2P leadership on corresponding process improvements. Incumbent
will routinely be handling confidential records; involved in
discussions surrounding confidential matters relative to supplier
relationships and expected to maintain confidentiality within the
P2P department.
Responsibilities:
Identify vendor issues quickly and work to resolve the issues to
ensure payment is made by the vendor's due date and capitalize on
all rebates
Establish strong working relationship with vendors and regional
associates to ensure timely payments and excellent customer
service
Working as a team to assist other associates to ensure invoices are
processed timely and within SLAs
Ability to multi-task and adjust schedule as needed to meet
department deadlines
Ability to resolve all credit holds or credit threats by performing
required research, payment details to vendors, advising AP,
Procurement, Material Management as to necessary action needed for
invoice resolution
Responsible for obtaining all packing slips and proof of deliveries
required to clear quantity related issues, working with receiving
personnel at the various ministry organizations to resolve shipping
discrepancies and requests receipt adjustments when necessary
Confirms contractual pricing and notifies Contract Analysts of
pricing discrepancies as outlined per guidelines
Modifies purchase orders as necessary based on research, direction
of management in prescribed methods and ensures all information is
documented in the ERP system to include root cause codes
Identifies repetitive problems and works with Quality Assurance
Manager on corresponding process improvements
Notify Master Data Management Team of database changes necessitated
by product specification changes, vendor mergers and acquisitions,
location changes, member organization account changes as identified
through normal course of business
Understands and maintains established departmental goals,
objectives, policies and procedures such as processing invoice
discrepancies within established timelines, meeting customer
service standards and following standard operating procedures
pertaining to working hours, planned and unplanned absences and
phone usage
Identify training needs of local ministry organization's needs
(Receivers, Requestors, Approvers, AP Associates, Technology)
Escalates issues appropriately driving towards resolution
Responsible for performing these duties within established
departmental service level goals while exhibiting CHRISTUS Health
Core values to fulfill the ministry's mission
Generate vendor reconciliations on all Top Vendors and serve as the
key person on vendor calls to resolve all outstanding invoices,
credit memos and unapplied payments
Knowledge to problem solve and know when to request vendor
statements to resolve invoice issues
Serve as the SME (Subject Matter Expert) and "go to" person for
other associates and regions
Previous experience working in a fast-paced shared service
environment with multiple region invoice processing of at least 300
problem invoices per day
Clear communication with all level of management and adhering to AP
policies and procedures
Ability to identify 1099 vendors and understand the guidelines for
reporting
Perform miscellaneous duties and special projects as needed
Requirements:
Bachelor's degree in Business or Accounting preferred or equivalent
experience
Five plus years of Accounts Payable experience
Must be able to utilize Excel equivalent to an intermediate user
level to create spreadsheets, analyze data and create
recommendations based on data results.
Excellent verbal and written communication skills
Strong problem-solving skills with ability to research problems and
present findings
Must have proven prioritization and coordination skills, strong
organizational skills as well as high level of initiative
Previous experience working with I-Payables or another automated
image capture system
Previous experience working with Infor or another ERP accounting
and automated workflow system
Meticulous in attention to detail and ability to identify and
troubleshoot issues quickly
Intermediate knowledge and proficiency with Microsoft Office Suite
& SharePoint
Strong analytical and vendor reconciliation skills
Ability to multi-task and perform special projects under stress
Demonstrated ability to identify, investigate, analyze and resolve
complex issues
Ability to manage multiple priorities within a fast-paced
environment (multi-tasking is a must)
Ability to recognize and recommend process improvements
Good verbal and written communication skills
Experience in problem solving and data validation
Preferred experience with Integrated Procure-to-Pay systems
Must have ability to work effectively in a large, multi-level,
geographically dispersed organization
Prefer experience in multi-entity shared service environment.
Prefer medical supply commodity knowledge.
Preferred APS, APM, APPM
Work Type:
Full Time
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Keywords: CHRISTUS Health, Grand Prairie , Procurement to Pay Expediter - Accounting TX, Accounting, Auditing , Irving, Texas
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