Operational Risk Management Lead - Marketing
Company: USAA
Location: Grand Prairie
Posted on: May 18, 2023
Job Description:
Why USAA?At USAA, we have an important mission: facilitating the
financial security of millions of U.S. military members and their
families. Not all of our employees served in our nation's military,
but we all share in the mission to give back to those who did.
We're working as one to build a great experience and make a real
impact for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityThe Operational Risk Management
Lead - Marketing provides risk management support for a line of
business or staff agency in key risk identification, measurement,
monitoring, control and reporting, and the understanding and
management of risk through appropriate practices and processes.
- Knowledgeable of law/rule/regulatory requirements that may
impact Marketing, Brand, Corporate Strategy, and Digital
functions.
- Experience in Operational Risk, specifically related to Risk
Measurement (Risk Appetite, KRIs)
- Own Risk oversight programs for Marketing, Brand, Corporate
Strategy, and Digital that includes performing and/or establishing
risk assessments, issue management, RCSA's, control reviews,
testing, KRI's, operational loss and risk appetiteThis position is
a hybrid work type and can be based in one of the following
locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC;
or Tampa, FL. Hybrid roles help employees gain the best of both
worlds - collaborating in-person in the office and working from
home when needed to achieve focused results.What you'll do:
- Identifies and seeks key stakeholders across the enterprise to
support the identification, assessment, aggregation and the overall
management of risks and controls.
- Presents findings and recommendations to various levels of
leadership.
- Routinely communicates results of risk assessments to
governance committees, business process owners and various levels
of leadership and influences decision making.
- Develops process and procedures for successful implementation
of new risk policies, practices, appetites and solutions to ensure
holistic understanding and management of risks according to
industry best practice.
- Develops strategies, tools, and methodologies to measure,
monitor, and report risks.
- Applies expert knowledge to utilize or produce analytical
material for discussions with cross functional teams to understand
business objectives and influence solution strategies.
- Leads, assembles and facilitates cross-functional teams to
identify, assess, aggregate and mitigate current and emerging risk
events.
- Serves as the point of contact for senior risk leadership on
projects and special management requests that often impact the
enterprise or core operating area.
- Formulates and reviews stress test plans for a line of business
or the enterprise.
- Evaluates results, and frames contingency plans in partnership
with key business stakeholders.
- Crafts key communications to be delivered to executives and
board members.What you have:
- Bachelor's degree; OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree.
- 8 years of risk management, regulatory or operations experience
in a relevant functional area to include banking, insurance,
financial services, audit, project management, public accounting or
other related operational area.
- Or advanced degree/designation in Risk Management, Business,
Finance, or other discipline relevant to risk management and 6
years of work experience in a discipline relevant to risk
management.
- Advanced risk management experience in a complex institution
and/or highly matrixed environment.
- Demonstrated experience in conflict resolution management and
ability to effectively challenge at all levels of management and
influence business outcomes.
- Experience leading and directing work with both internal and
external partners in a highly collaborative environment.
- Demonstrated critical thinking and knowledge of data analysis
tools and techniques and decision-making abilities, to include
demonstrated ability to effectively make data-driven
decisions.
- Proactively identifies potential concerns and follows-up to
resolve issues.
- Advanced knowledge of Microsoft Office products including Excel
and PowerPoint.What sets you apart:
- Direct experience in Risk Measurement (Risk Appetite, KRIs) for
complex financial Institute
- Knowledgeable of law/rule/regulatory requirements that may
impact Marketing, Brand, Corporate Strategy, and Digital
functions.
- Extensive experience providing implementing risk oversight
programs for Marketing, Brand, Corporate Strategy, and Digital that
includes performing and/or establishing risk assessments, issue
management, RCSA's, control reviews, testing, KRI's, operational
loss and risk appetite
- Experience in Operational Risk, specifically related to Risk
Measurement (Risk Appetite, KRIs)
- Working knowledge of regulatory requirements
- Ability to manage complex and tight timelines and to handle
competing prioritiesThe above description reflects the details
considered necessary to describe the principal functions of the job
and should not be construed as a detailed description of all the
work requirements that may be performed in the job.What we
offer:Compensation: USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market data of the position. The actual salary for
this role may vary by location. The salary range for this position
is: $115,240 - $220,270.Employees may be eligible for pay
incentives based on overall corporate and individual performance
and at the discretion of the USAA Board of Directors.Benefits: At
USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on USAAjobs.com.Relocation assistance is not
available for this position.USAA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
Keywords: USAA, Grand Prairie , Operational Risk Management Lead - Marketing, Advertising , Grand Prairie, Texas
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