CHRISTUS Health: Information Technology Tier 3 Analyst Ii, Epic Hospital Billing/Claims

Company: CHRISTUS Health
Location: Grand Prairie
Posted on: February 20, 2021

Job Description:

Job DescriptionDescription Summary: The Epic Systems Analyst serves as a liaison between end-users, project team members, and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module. They provide onsite go-live support, upgrade support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing workflows, and synthesizing key messages.The EPIC Systems Analyst must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Requirements: * Ability to present complex data in meaningful method, ie., charges, graphs * Ability to adjust to and implement change * Problem Solving skills * Multitasking skills * Work as a team member * Proficient in Microsoft applications including Word, Excel, and PowerPoint * Excellent customer service skills * Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education * Strong organizational skills in managing multiple priorities * Certified or proficient in one or more Epic modules [required] * 3+ years of experience * Solves moderate incidents without direction * Develops new functionality for requests with little direction * Associates or Bachelor's Degree, preferred * Application certification in assigned module, preferred * Required to obtain certification/proficiency from vendor within 6 months of hire if hired without certification/proficiency * LVN, RN or other clinical License may be required for clinical application teams Work Type: Full Time

Keywords: CHRISTUS Health, Grand Prairie , CHRISTUS Health: Information Technology Tier 3 Analyst Ii, Epic Hospital Billing/Claims, Healthcare , Grand Prairie, Texas