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Pharmacy Technician

Company: McKesson - Pharmaceutical
Location: Irving
Posted on: August 21, 2019

Job Description:

Patient Contact Center Representative, CPhT Reports to: Supervisor, Customer Service Description McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they liver, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care. Every single McKesson employee contributes to our mission by joining McKesson Specialty health you act as a catalyst in a chain of events that helps millions of people all over the globe. Youll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry thats vital to us all. Join our team of leaders to begin a rewarding career. Position Description This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments. Key Responsibilities: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Show initiative and take an enthusiastic proactive approach to work Strong telephone skills Answers incoming phone calls and provides necessary information Contacting patients and gathering essential information for coordination of shipment of prescription Responsible for accurately and completely scheduling medication deliveries Maintains patient records accurately and completely Follows all applicable government regulations including HIPPA and compliance regulations Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication Accurately process all orders in a timely manner Gather, organize, document, and report clinical data for review and action by the patient care team (pharmacist, nurse, prescriber, as applicable) to include: lab data as applicable, results of patient contact documented on the custom assessment and hospitalizations Complete all necessary paperwork, forms, and records according to policy Assist in the prioritization and the progress of patient paperwork through the patient care pathway Qualifications / Requirements: High school graduate or equivalent Preferred 1-3 years of experience in a Customer Service Center Pharmacy Technician license Physical Requirements: Professional office environment Must be able to stand, walk, sit and reach outward on a frequent basis. Push/pull up to 15lbs and lift/carry up to 15 lbs. McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *************************************. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

Keywords: McKesson - Pharmaceutical, Grand Prairie , Pharmacy Technician, Healthcare , Irving, Texas

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