Group Housing Coordinator - Renaissance Dallas Hotel - (20025024)
Company: Marriott International, Inc.
Location: Grand Prairie
Posted on: March 26, 2020
You were always one of those curious kids who opened every
cabinet, peeked behind every door, and never ceased to ask "why"
when given an explanation. Today, you bring your personal style to
every experience. You live life to discover. You are passionate
about your neighborhood, always looking to explore the places one
wouldnt find in a travel guide. If this sounds like you, youre in
the right place. Youve got authentic style, natural curiosity and a
warm way with people. Renaissance is not just a place to spend the
night, it''s a place to discover, a place in the world with style
like yours. Thats why were not just looking for anyone. Were
looking for someone like you. The Renaissance Dallas Hotel, located
at 2222 Stemmons Freeway, Dallas, Texas, 75207 is currently hiring
a Group Housing Coordinator. Group Housing Coordinator : Process
all reservation requests, changes, and cancellations received by
phone, fax, or mail. Identify guest reservation needs, determine
appropriate room type, and verify availability of room type and
rate. Explain guarantee, special rate, and cancellation policies to
callers. Accommodate and document special requests. Answer
questions about property facilities/services and room
accommodations. Follow sales techniques to maximize revenue.
Communicate information regarding designated VIP reservations.
Input and access data in reservation system. Respond to any
challenges found for accommodating rooming requests by
communicating with appropriate individual or department. Oversee
accuracy of room blocks and reservations. Input group rooming lists
using reservation systems, revise room blocks to maintain the
required number of available rooms, and keep organized files of all
groups. Set-up proper billing accounts according to Accounting
policies. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests'' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support
team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance
expectations and standards. Read and visually verify information in
a variety of formats. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To submit your application for this job, please go to:
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Marriott International, Inc., Grand Prairie , Group Housing Coordinator - Renaissance Dallas Hotel - (20025024), Hospitality & Tourism , Grand Prairie, Texas
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