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Operations Manager - 3rd Shift

Company: OSM Worldwide
Location: Grand Prairie
Posted on: May 8, 2022

Job Description:

OSM Worldwide is a leading provider of domestic and international package shipping services that reach millions of addresses around the globe. With today's consumer switch to ordering product online there is a large market for business to consumer shipping. Because of this we are growing fast!

We are currently hiring for a full-time Operations Manager for our fully automated, state-of-the-art Sorting Center located in Grand Prairie, TX. This position will oversee our entire 3rd shift operations made up of approximately 35 staff members. General working hours are 12AM-8AM Monday-Friday. The successful individual hired will report to the General Manager and will assist in the day-to-day management of the workforce and will ensure all customer parcels leave the Sorting Center timely.

Job Summary

This position is primarily responsible for the supervision and coordination of assigned activities related to the efficient operation of a company distribution center. This position carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems; developing processes to improve the business.

Job Functions

  • Assigns staff and schedules work to facilitate production.
  • Directs training or trains workers to operate distribution equipment.
  • Trains employees and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
  • Directs operation of processes, procedures, and OSM equipment, and observes operation to detect error or failures.
  • Reads monitor and enters commands to help operators identify and correct errors.
  • Notifies superiors if unable to locate and correct cause of processing error or failure.
  • Works with freight carriers to determine delivery of customer parcels.
  • Revises operation schedule to adjust for delays and volume.
  • Prepares or reviews production, operating, and down time records and reports.
  • Recommends changes in programs, routines, and quality control standards to improve operating efficiency.
  • Coordinates flow of work between shifts to ensure continuity.
  • Maintains harmony among workers and resolves grievances.

    Requirements
    • H.S. Diploma required; some College preferred.
    • At least 4 years distribution center experience required; previous postal logistics experience a plus.
    • Experience leading a team of non-exempt employees.
    • Strong leadership and training skills.
    • Ability to work within a high pressure team environment.

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Keywords: OSM Worldwide, Grand Prairie , Operations Manager - 3rd Shift, Hospitality & Tourism , Grand Prairie, Texas

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