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QA Software Engineer

Company: GTL
Location: Grand Prairie
Posted on: November 22, 2021

Job Description:

GTL is seeking a QA Software Engineer. The ideal candidate will understand testing methodologies and execute testing in the areas of feature, regression, non-functional, API, and performance for browser and mobile device-based applications that include two-way video communications, transcoding, storage, and playback.

The candidate should possess enough general and practical knowledge to successfully setup, configure, and troubleshoot test environments consisting of embedded Android, Linux, Mac, and Windows based systems that are connected over both wireless and wired networks and traverse various network configurations over TCP and UDP.

The primary function of this role will be to perform QA tests of video visitations on both browser based and Android devices at the QA lab located in Grand Prairie, Texas office. Remote work is possible, but primary support is needed at the facility and is the priority location.

**This position can be done remote in Texas, but must be able to travel to the Grand Prairie TX office as needed***

Install and configure systems and tools to meet QA test environment requirements and to verify audio/video quality of video visitations.
Create detailed, comprehensive, and well-structured test plans and test cases.
Groom existing test cases for selection into smoke, functional, and regression suites.
Assist and execute test plans, scripts, and procedures (manual and automated) as required.
Identify, analyze, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, screens, and content.
Create output/reports that will effectively and accurately document all testing results.
Some use of SQL to effectively verify the results of testing in a data or document store.
Pick up new technologies and processes quickly and contribute to continuous improvement.
Work cross-functionally with product, design, and engineering as part of an Agile Team.
Participate, alongside the development team, in gathering and refining requirements.
Understand industry best practices and recommend where and when to apply them on both an immediate, and long-term basis.
Write and maintain accurate documentation where coded automation isn't possible or will not suffice.
Effectively communicate with engineering team members across the globe.

Bachelor's degree in Computer Science, Information Technology, Software Engineering or related field; 4 years of demonstrated experience in lieu of education.
Minimum of Two years of related experience
Understanding of development and quality assurance testing methodologies including functional and regression, implementing accuracy and thoroughness in all work products.
Understands working in a Scrum/Agile environment.
Ability to work successfully in a team environment as well as working independently and deliver project deliverables on time.
Ability to work under tight deadlines which may support off-hours testing, deployment, and maintenance as needed.
Demonstrated ability to analyze and solve complex problems and identify best practices.
Excellent communication and presentation skills with the ability to think creatively and effectively present information and respond to questions from groups of managers, and support teams.
Collaborations tools like Jira and Confluence, or similar is a plus.
Experience in video applications is a plus.
Experience in automated testing is a plus.
GTL, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government. GTL leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.
GTL is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Keywords: GTL, Grand Prairie , QA Software Engineer, IT / Software / Systems , Grand Prairie, Texas

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