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Systems Administrator

Company: CareFlite
Location: Grand Prairie
Posted on: May 16, 2022

Job Description:

Job DescriptionSystems Administrator SUMMARY:The Systems Administrator will oversee installation, maintenance, and security of company intranets and computer systems. Duties involve routine and ad-hoc administration responsibilities including but not limited to: server management, cloud systems management, system builds, image management, systems security, logs reviews, backups, storage configurations, virtual platform management, patch management, antivirus administration, hardware and software upgrades, performance and functionality troubleshooting, task automation, creation of system documentation, and continuous service improvement. Configures software and resolves technical problems. Monitors and maintains software licensing and maintenance agreements. Work is generally independent and collaborative in nature. DUTIES AND RESPONSIBILITIES:

  • Deploy, administer, monitor, maintain, test and support all aspects of endpoint technologies and Microsoft Windows infrastructure including hardware, operating systems, server resources, clients, systems and key processes.
  • Identify, anticipate, troubleshoot and proactively respond to/ correct all levels of and system problems for Microsoft Windows, SQL Server, Active Directory and Group Policy, Exchange, Hyper-V, PKI, SCCM, Kaseya VSA, Microsoft 365, file servers, iSCSI SANS, print servers, and other server/client applications.
  • Responsible for the security administration of Windows PC's, Servers, Windows Domain, and Active Directory.
  • Configure and maintain Microsoft 365 environment
  • Manage and administer Hyper-V environment with Failover Clustering
  • Maintain storage environment, including DFS file servers, iSCSI SAN
  • Manage and optimize PKI infrastructure
  • Monitor and report system security, performance, and events utilizing system monitoring tools such as Kaseya VSA, System Center, InTune, etc.
  • Manage and maintain endpoint systems management infrastructure.
  • Use Kaseya VSA and SCCM/WDS to design, build, maintain, deploy, and update Endpoint images and applications.
  • Analyze, document, package, test, MS patches/rollups and 3rd party products (Adobe, Java, etc.…), in accordance with company security standards and to ensure workstations and servers are in compliance.
  • Monitor and maintain software asset management and license tracking for compliance.
  • Deploy, maintain, and manage Endpoint Security software.
  • Perform routine and emergency system maintenance activities.
  • Develop, document and implement operating procedures and participate in training as required.
  • Manage backup/restore systems and processes for all servers and critical client systems.
  • Analyze current processes and procedures; drive improvements
  • Advise and participate in the development of network systems architecture, design, and ongoing review of system configurations in collaboration with relevant team members.
  • Respond to and resolve issue requests via a ticketing system
  • Track, manage and resolve root causes of desktop services issues; prevent future incidents
  • Participate in the "on-call" rotation.
  • Periodically visits remote facilities to perform maintenance, deployment, installation, inventory, etc.
  • Assist in the organization and inventory of all hardware and software resources.
  • Maintain excellent communication with the IT Manager and key stakeholders on all tasks and projects.
  • Works with IT Team in planning and implementing system security, managing host security, file permissions, and file system integrity, and adding and deleting users.
  • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
  • Performs miscellaneous job-related duties as assigned. REQUIREMENTS
    • Minimum of five years' experience in Information Technology in an administrator role
    • Demonstrates exceptional knowledge with installation, configuration, operation, performance tuning, troubleshooting and management of Windows Server (2012r2 - 2021) and Windows client operating systems
    • Demonstrates exceptional knowledge of Active Directory & Group Policy
    • Demonstrates strong knowledge with PowerShell and scripting processes
    • Strong knowledge of Hyper-V virtualization and Failover Clustering
    • iSCSI SAN optimization
    • Demonstrates strong knowledge of Microsoft Exchange 2013-2019 and Exchange Online
    • Strong knowledge of M365 E3
    • Deep understanding of Kaseya VSA
    • Demonstrates strong understanding of the mechanics and processes for developing end to end provisioning processes in Kaseya VSA to including monitoring, alerting, software deployment, and patching.
    • Knowledge of SQL as it pertains to the design and maintenance of the application databases and reporting services (SSRS)
    • Demonstrates strong knowledge of virtualization technologies with Microsoft Hyper-V
    • Strong analytical and problem solving skills.
    • Create and maintains good technical documentation.
    • Excellent verbal and written communication skills.
    • Being flexible and adaptable. MINIMUM CANDIDATE REQUIREMENTS:Bachelor's degree with minimum 5 years of experience directly related to the duties and responsibilities specified.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:· Several years' experience with Windows Server platforms with an emphasis on Active Directory. · Microsoft Hyper-V· Exchange 2013+/Exchange Online· Micorosft 365· PKI· File Servers/DFS· Print Servers· SQL Server· Kaseya VSA· McAfee ePO · Experience with Windows 10/11, Windows Server, Dell Servers & PCs, and network printers
      • Knowledge of storage hardware and network storage technologies· Knowledge of LAN/WAN configurations· Windows scripting and PowerShell· Advanced hardware & software troubleshooting skills. · Maintains quality customer service skills, a strong work ethic, and is a team player with the ability to work well independently. · Must possess above average organization skills, excellent communication skills, and can demonstrate problem solving skills. · Considered an out of the box thinker and displays a willingness to learn. · Ability to effectively communicate and resolve internal and external customer issues on all levels of the organization. WORKING CONDITIONS AND PHYSICAL EFFORT:
        • Working conditions are normal for an office environment. Work requires extensive work using a computer. Responsibilities may require evening, night, and weekend work in response to needs of the systems being supported. Requires participation in on-call support on a rotating schedule. Some travel required to remote office locations. Occasionally required to lift or move up to 45 pounds.

Keywords: CareFlite, Grand Prairie , Systems Administrator, IT / Software / Systems , Grand Prairie, Texas

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