Mobile Device Configuration Tech
Company: CornerStone Staffing
Location: Grand Prairie
Posted on: March 15, 2023
CornerStone Staffing in Arlington/GP is hiring two -Mobile Device Configuration Techs -for -a leading IT Service Provider in Grand Prairie, TX.
Proof of COVID Vaccination Required
Title: -Mobile Device Configuration Tech
Schedule: -Monday - Friday, 8 am - 4:30 pm -**Flexible to work OT and Saturday when needed**
Location: -Grand Prairie, TX 75050
Monitor online equipment Que for orders
Process orders for cell phone and tablet activation (service tickets).
Enter data accurately and entirely in multiple applications: Inventory, Service, and Ticket processing for various customers
Accurately and effectively download and configure software on various devices using instructions to prepare the device for the new user.
Accurately document and communicate issues verbally, in email, and in applications.
Escalate issues appropriately to supervision.
Box and ship with FedEx, and place items in the outbound area.
Able to be on time and commit to the project
Strong attention to detail
Ability to lift 30 lbs
Able to follow procedures and processes
Data entry and order processing skills - entry-level or higher.
Strong customer and communication skills. When providing services our goal is to provide an excellent customer experience.
Strong ability to communicate information verbally, in email, and in applications such as the inventory and ticketing system.
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Keywords: CornerStone Staffing, Grand Prairie , Mobile Device Configuration Tech, IT / Software / Systems , Grand Prairie, Texas
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