Senior Project Manager
Company: Bank of America
Location: Plano
Posted on: April 2, 2026
|
|
|
Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: This job is responsible for managing complex
to high risk cross-functional and/or inter-departmental programs or
projects for Line of Business products, processes, functions, and
employee readiness. Key responsibilities include partnering with
the business to develop a plan to sustain change, evaluate current
methods, and drive strategies to implement changes/improvements.
Job expectations include serving as the primary point of contact to
department managers for critical change initiatives, using tools to
document program performance, and influencing stakeholders to make
strategic changes. Responsibilities: Plans, organizes, monitors,
and controls project using appropriate tools and techniques to
ensure project completion and benefits are achieved. Ensures that
all applicable Global Change Standards, Enterprise Procedures and
any FLU/CF Procedures are followed for the project and that
documentation meets Enterprise and LOB requirements. Central point
of contact with responsibility for end-to-end project status,
tracking against critical path deadlines and overall business
measures of success, ensures appropriate checkpoints and engagement
with cross functional stakeholders, support for escalations, etc.
Responsible for development of key project deliverables, in
coordination with Process Owner/Business Owners, SMEs, Product
Managers, Technology Leads, project team and business partners
(Kickoff, Materiality Assessment, System of Record setup, Charter,
Stakeholder List, Project Plan, Risk Assessment (UCRA), Control
plan, Project Tollgates, etc. Facilitate and contribute with
LOB/SMEs/Technology/Process Design/Reporting to identify primary
and secondary metrics; define approach to validate success with
data/reporting. Ensure all necessary partners and work streams are
established during the beginning of the project (e.g., process
design, readiness, reporting, QA, testing, etc.). Coordinate with
partners to track resolution of post install defects identified
within project warranty period; ensure stability of process and
transition to BAU. Support Program Manager and Portfolio Manager in
documenting Program/Project health every month, using the Strategic
and Execution and Financial Health conditions, and present to
senior leaders when status necessitates. Work closely with less
experienced project managers and analysts to train, direct,
influence outcomes on projects supporting same Programs or Line of
Business. Defines responsibilities and accountabilities for key
project roles and oversees the execution of defined programs and/or
project tasks through tracking of deliverables and their statuses,
developing project plans, and measuring progress against ongoing
key performance indicators Leads the adoption and sustainment of
change initiatives and assesses adoption risks Leads remediation
requirements documentation efforts based on identified gaps and
controls needed for sustained performance Leads and plans programs
and projects using appropriate tools and techniques, including
Technology platforms used by client facing employees, change
management tools, and risk and issue management tools to ensure
efficient and effective project completion Develops, maintains, and
reports on an overall integrated delivery plan, raising any risks,
developing a mitigation plan, and escalating issues appropriately
to respective stakeholders Required Skills: (Must have these skills
to be minimally qualified) 5 years of all aspects of end-to-end
project management experience including process
improvement/re-engineering, employee readiness efforts and
technology change efforts Working knowledge of project management
methodologies (Agile) Proven experience with managing a
medium/large project, varying levels of stakeholders and ability to
communicate effectively and influence decisions to achieve desired
results Effective simultaneous oversight and management of multiple
large scale, technology dependent initiatives and projects/tasks
Proven problem-solving skills and strong decision-making skills
with an assertive and proactive communication style Must be
proficient in data management to include strong data analytic
capability Must have strong organizational skills and be able to
handle multiple tasks Skills: Collaboration Controls Management
Issue Management Problem Solving Project Management Change
Management Policies, Procedures, and Guidelines Management Process
Management Process Performance Measurement Written Communications
Active Listening Drives Engagement Prioritization Process Design
Process Mapping Shift: 1st shift (United States of America) Hours
Per Week: 40
Keywords: Bank of America, Grand Prairie , Senior Project Manager, IT / Software / Systems , Plano, Texas
