IT Support Specialist

Company: The Judge Group
Location: Grand Prairie
Posted on: May 6, 2021

Job Description:

Location: Grand Prairie, TX Description: Our client is currently seeking an IT SUPPORT SPECIALISTThis job will have the following responsibilities:--

• Serves as the System Administrator in the absence of the IT Manager
• Responds to employee questions in person and via phone on all company supported applications.
• Determines source of computer problems (hardware, software, user access, etc.).
• Serves as liaison between staff and the technology department to resolve issues.
• Manages backup, security, and user help systems.
• Consults with users to assess computing needs and system requirements.
• Tests programs or databases, correct errors and make necessary modifications.
• Plans, coordinates, and implements security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
• Installs and tests of new products and improvements to computer systems, such as the installation of new databases.
• Trains users and answer questions.
• Develops data model describing data elements and how they are used, following procedures and using pen, template or computer software.
• Provides staff and users with assistance solving computer related problems, such as malfunctions and program problems.
• Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems.
• Coordinates and links the computer systems within the organization to increase compatibility so information can be shared.
• Expands or modifies system, as required, to serve new purposes or improve work flow.
• Determines computer software or hardware needed to set up or alter system.
• Diagnoses hardware and software problems, and replaces defective components.
• Performs data backups and disaster recovery operations.Qualifications & Requirements:
  • Knowledge of the functions and operations of computers, commercial computer software including database software, and of local area networks (LANs), including hardware/software installation.
  • Knowledge of Web site layout, composition, design, and management.
  • Knowledge of the general principles of office automation, and computer systems analysis;
  • Knowledge of a variety of hardware, operating systems, and related software used by the all departments.
  • Knowledge of Microsoft Sever 2008 in the Active Directory environment.
  • In-depth knowledge of operating systems such as XP, Window 7, AS400, and Linux
  • Knowledge of cabling, network hardware and configuration
  • Knowledge of telephone systems (Wiring and trouble shooting).
  • Knowledge of office equipment to include printers, copiers, and fax machines.
  • Ability to analyze and resolve user needs and problems; interpret and apply information from technical manuals.
  • Ability to communicate on technical issues with individuals with varying degrees of computer familiarity
  • Ability to instruct others in the use of computerized information systems; database software, spreadsheets, and other programs.--
    Contact: This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Grand Prairie , IT Support Specialist, Other , Grand Prairie, Texas