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IT Support Specialist

Company: The Judge Group
Location: Grand Prairie
Posted on: May 6, 2021

Job Description:

Location: Grand Prairie, TX Description: Our client is currently seeking an IT SUPPORT SPECIALISTThis job will have the following responsibilities:--

  • Serves as the System Administrator in the absence of the IT Manager
  • Responds to employee questions in person and via phone on all company supported applications.
  • Determines source of computer problems (hardware, software, user access, etc.).
  • Serves as liaison between staff and the technology department to resolve issues.
  • Manages backup, security, and user help systems.
  • Consults with users to assess computing needs and system requirements.
  • Tests programs or databases, correct errors and make necessary modifications.
  • Plans, coordinates, and implements security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
  • Installs and tests of new products and improvements to computer systems, such as the installation of new databases.
  • Trains users and answer questions.
  • Develops data model describing data elements and how they are used, following procedures and using pen, template or computer software.
  • Provides staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems.
  • Coordinates and links the computer systems within the organization to increase compatibility so information can be shared.
  • Expands or modifies system, as required, to serve new purposes or improve work flow.
  • Determines computer software or hardware needed to set up or alter system.
  • Diagnoses hardware and software problems, and replaces defective components.
  • Performs data backups and disaster recovery operations.Qualifications & Requirements:
    • Knowledge of the functions and operations of computers, commercial computer software including database software, and of local area networks (LANs), including hardware/software installation.
    • Knowledge of Web site layout, composition, design, and management.
    • Knowledge of the general principles of office automation, and computer systems analysis;
    • Knowledge of a variety of hardware, operating systems, and related software used by the all departments.
    • Knowledge of Microsoft Sever 2008 in the Active Directory environment.
    • In-depth knowledge of operating systems such as XP, Window 7, AS400, and Linux
    • Knowledge of cabling, network hardware and configuration
    • Knowledge of telephone systems (Wiring and trouble shooting).
    • Knowledge of office equipment to include printers, copiers, and fax machines.
    • Ability to analyze and resolve user needs and problems; interpret and apply information from technical manuals.
    • Ability to communicate on technical issues with individuals with varying degrees of computer familiarity
    • Ability to instruct others in the use of computerized information systems; database software, spreadsheets, and other programs.--
      Contact: This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Grand Prairie , IT Support Specialist, Other , Grand Prairie, Texas

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