Post Sales Specialist

Company: Tennant
Location: Grand Prairie
Posted on: June 7, 2021

Job Description:

Tennant Company is a recognized leader of the cleaning industry. Since 1870 we have been passionate about developing innovative and sustainable solutions that help our customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Our products include equipment for maintaining surfaces in industrial, commercial and outdoor environments; detergent-free and other sustainable cleaning technologies; cleaning tools and supplies; and coatings for protecting, repairing and upgrading surfaces. With more than $1B in revenue, Tennant Company operates in three geographic business units including the Americas, Europe, Middle East and Africa and Asia Pacific. Join the company committed to empowering our customers to create a cleaner, safer and healthier world with high-performance cleaning solutions that minimize waste, reduce costs, improve safety and further sustainability goals.

This new and exciting business-to-business sales position is responsible for the sale of contract maintenance programs for Tennant Equipment. The position will also have responsibility for customer/operator training, Aftermarket Parts Sales, and partnering with the territory Account Manager. The ideal candidate will communicate effectively at all levels both internally and externally with customers. This position includes a base salary plus incentive as well as a company vehicle, cell phone, and laptop.

GENERAL RESPONISIBILITIES:

• Pursue new service contracts and aftermarket business and develop key existing accounts in an assigned territory. Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
• Conduct product training after delivery. Provide after sales support to maximize the customer experience for the life of the product.
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction with service and parts support and by responding to customer concerns or requests.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Report directly into an Industrial Market Manager and provide updates on sales activities to the Industrial Director of Sales.
• Participate in training activities to enhance product knowledge and sales skills with the goal of advancement to other sales related positions in the future.

REQUIRED EXPERIENCE & EDUCATION:

• Associates degree from an accredited college or university; Bachelor's degree preferred and a minimum of two years of business experience in technical sales, or a sales/service support role.
• Ability to effectively present and demonstrate products and services to a wide range of buying influences.
• Strong aptitude for presentations, demonstrations and training
• Demonstrated ability to work effectively with a wide variety of people
• Organize and prioritize business and activities to make the most efficient use of time and resources.
• Develop and maintain strong knowledge with existing company technology.
• Time management and prioritization: balance time between post sales follow up, new account development, demonstrations, and ongoing support.
• Strong organizational skills and attention to detail, conflict management, and aptitude to leverage various technologies to drive efficiencies.
• Effectively use technology to communicate, manage data, record and retrieve customer contacts, and access essential information about our business.
• Develop and demonstrate a thorough knowledge of the sales process.

Let us introduce you to Tennant Company. We're everywhere. In your sports clubs, shopping malls, office buildings, parking lots. We make things that make things look like new. We bring new cleaning ideas to market. There is new dirt every day and our machines clean it up. With manufacturing operations and sales, service and support functions across globe, your journey at Tennant can take you places you never expected. If you want to get your hands dirty on a project, step up with your own ideas, or maybe even explore talents you never knew you had, Tennant Company is a place where that can happen. Because at Tennant, we like to think like new. Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Sales Support, Market Manager, Sales

Keywords: Tennant, Grand Prairie , Post Sales Specialist, Other , Grand Prairie, Texas