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Remote IT Service Support Desk

Company: VirtualVocations
Location: Grand Prairie
Posted on: January 16, 2022

Job Description:

An information technology company is seeking a Remote IT Service Support Desk.

Core Responsibilities of this position include:
Providing post-sales telephone and various other media technical support of hardware, systems, sub-systems and/or applications
Answering basic questions about installation, operation, configuration, customization, and usage of assigned products
Assisting end users in navigating the Mortgage submission process
Required Skills:

6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Education, training and/or relevant experience
Understanding of Active Directory to unlock and reset passwords

Keywords: VirtualVocations, Grand Prairie , Remote IT Service Support Desk, Other , Grand Prairie, Texas

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