Bilingual Customer Service Representative - Grand Prairie

Company: Rugby Architectural Building Products
Location: Grand Prairie
Posted on: March 17, 2023

Job Description:

Job DescriptionRugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 31 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets. We are growing and seeking a Customer Service Representative (bilingual). Position Summary: The Customer Service Representative (bilingual) engages customers via phone, email, and in person to promote and sell Rugby Architectural Building Products to both new and existing customers. What's in It for You:Competitive Medical - Dental - VisionShort Term and Long-Term DisabilityLife Insurance401(k) Traditional & Roth with MatchPaid Time Off & Paid HolidaysVoluntary Identity Theft & Legal ServicesAppreciation ProgramGreat TEAM environment What You Will Do:Complete all associated paperwork and routine progress reports as neededCommunicate with customers through inbound and outbound phone callsAnalyze the requests and choices of every customer and suggest suitable productsMake efforts to achieve the short-term sales targets and improve goodwill of the organizationEstablish friendly relations with customers and maintain ongoing relations with the customers What kind of Customer Service Rep do we need?1+ years proven building material knowledge preferredBilingual (English/Spanish)Passionate and experienced individual to provide outstanding customer service to new and existing customers by phone or in person via counter sales as neededEnergetic individual who actively manages ongoing customer communications and coordinating logistics in various projects and assignments

Keywords: Rugby Architectural Building Products, Grand Prairie , Bilingual Customer Service Representative - Grand Prairie, Other , Grand Prairie, Texas