Guest Services Staff - Grand Prairie
Company: Aeg Worldwide Inc
Location: Grand Prairie
Posted on: March 18, 2023
|
|
Job Description:
AEG Worldwide is the world's leading sports and live
entertainment company with operations in the following business
segments:
* AEG Presents, which is one of the largest live music companies in
the world dedicated to live contemporary music performances,
including producing and promoting global and regional concert
tours, music events and world-renowned festivals
* AEG Sports, which is the world's largest operator of sports
franchises and high-profile sporting events
* AEG Global Partnerships, which supports each of AEG's divisions
through worldwide sales and servicing of sponsorships including
naming rights, premium seating and other strategic partnerships
* AEG Real Estate, which develops major sports and entertainment
districts worldwide
With offices on five continents, the company uses its global
network of venues, portfolio of powerful sports and music brands,
ticketing and content distribution platforms and its integrated
entertainment districts to deliver the most creative and innovative
live sports and entertainment experiences that inspire athletes,
teams, artists and fans.
GUEST SERVICES STAFF
* USHER/TICKET TAKER
USHER/TICKET TAKER
SUMMARY
The Usher/Ticket Taker is responsible for providing excellent
customer service at all events, while providing
directionsandscanning tickets. The Usher/Ticket Taker
isalsoresponsible forgreeting guests,assisting guests with finding
their seats,controlling access points,andassisting guests when
issues/problemsarise.
PRIMARY RESPONSIBILITIES
* Assist guests with directional and informational inquiriesby
demonstratingstrong knowledge of the facility and event(s).
* Communicateina professional manner with other building staff,
clients, guests,supervisors and corporate staffon important
information.
* Work to effectively accommodateguests with disabilities, while
complying with facility/event ADA requirements.
* Display a calmandattentive demeanor whenrectifying issues with
guests.
* Check and scanguest tickets upon entry to the facility/venueor
section.Review guest tickets to direct them to the appropriate
area.
* Controlaccess points to prevent unauthorized entries.
* Reportany activities or behaviors that conflict with
facility/event policyor code of conduct to supervisor or Event
Manager.
QUALIFICATIONS
* A minimum education level of: High School Diploma or its
equivalency
* A minimum of0-1years ofrelated work experience
* Able to work efficiently in a fast-paced environment
* Able to remain in a stationary position, often standing for
prolonged periods
* Able to frequently ascend/descend stairs
* Able to work in/around loud environments
* Exemplify a strongcommitment and willingness to provide excellent
customer service
* Maintain a neat, clean andprofessionalappearance
* Possess strong interpersonal and communication skills
* Sound judgement; abletomake sound decisions
* Available to work evenings, weekends, and holidays
AEG reserves the right to change or modify the employee's job
description whether orally or in writing, at any time during the
employment relationship. AEG may require an employee to perform
duties outside his/her normal description.
Keywords: Aeg Worldwide Inc, Grand Prairie , Guest Services Staff - Grand Prairie, Other , Grand Prairie, Texas
Click
here to apply!
|