Guest Service Technician Level 1 (Guest Requests) - Sheraton Dallas Hotel - (21108117)
Company: Marriott International, Inc.
Location: Grand Prairie
Posted on: November 19, 2021
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The Sheraton Dallas Hotel, located at 400 N Olive St, Dallas, TX,
75201 is currently hiring a Guest Service Technician Level 1 (Guest
Respond and attend to guest repair requests. Communicate with
guests/customers to resolve maintenance issues. Perform preventive
maintenance on tools and kitchen and mechanical room equipment,
including cleaning and lubrication. Visually inspect tools,
equipment, or machines. Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and
all utility shut-offs for buildings. Maintain maintenance inventory
and requisition parts and supplies as needed. Communicate each days
activities and problems that occur to the other shifts using
approved communication programs and standards. Display basic
knowledge or ability to acquire knowledge in the following
categories: air conditioning and refrigeration, electrical,
mechanical, plumbing, pneumatic/electronic systems and controls,
carpentry and finish skills, kitchen equipment, vehicles, energy
conservation, and/or general building. Perform all surface
preparation, painting, minor drywall and wood trim repair, light
bulb and A/C filter replacement and the complete and thorough
cleanup of the painting or repair area. Test, troubleshoot and
perform basic repair on all types of equipment, plumbing (e.g.,
plunge toilets and unclog drains), electrical components including
lamps, cosmetic items, extension cords, vacuum cleaners, internet
devices, replace electrical switches and outlets, and other
guestroom items. Program TV's and perform general housekeeping and
engineering-related inventory duties. Use the Lockout/Tagout system
before performing any maintenance work. Perform repairs on interior
and exterior landscaping as well as external landscaping
sprinklers. Display basic computer skills including inputting air
handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures;
report any maintenance problems, safety hazards, accidents, or
injuries; complete safety training and certifications; and properly
store flammable materials. Ensure uniform and personal appearance
are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address
guests service needs, assist individuals with disabilities, and
thank guests with genuine appreciation. Adhere to quality
expectations and standards. Develop and maintain positive working
relationships with others, support team to reach common goals, and
listen and respond appropriately to the concerns of other
employees. Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance and heavier lifting or
movement tasks with assistance. Move up and down stairs, service
ramps, and/or ladders. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Enter and
locate work-related information using computers. Perform other
reasonable job duties as requested.
Apply now at :
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in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Grand Prairie , Guest Service Technician Level 1 (Guest Requests) - Sheraton Dallas Hotel - (21108117), Professions , Grand Prairie, Texas
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