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Remote Service Desk Technician I in McLean

Company: VirtualVocations
Location: Grand Prairie
Posted on: January 15, 2022

Job Description:

An IT and cloud services company is seeking a Remote Service Desk Technician I in McLean.

Must be able to:
Accept incoming client troubleshooting calls and emails
Follow up on open tickets, keeping the client informed of any updates to their ticket
Update client documentation as needed
Position Requirements Include:

Familiarity with administration of Office 365 and Exchange Online
Proficiency in navigation and administration of Active Directory
Working knowledge of Windows file shares (SMB/CIFS)

Keywords: VirtualVocations, Grand Prairie , Remote Service Desk Technician I in McLean, Professions , Grand Prairie, Texas

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