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Software Consulting Engineer

Company: Avaya
Location: Grand Prairie
Posted on: January 15, 2022

Job Description:

ABOUT AVAYABusinesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping whats next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.ABOUT THE OPPORTUNITYDigital Architects are design focused and create software development engineering requirements at the solution, integration and component level.ABOUT THE RESPONSIBILITIES

  • Provides domain expertise and technical leadership across value stream.
  • The successful candidate will be a recognized thought leader among consulting engineers within the engineering community.
  • This role consults and partners with product, solution and engineering owners helping to orchestrate requirements for design of best in class agent assisted digital channel software ;
    • oversees sub-system design, creates software technical requirements
    • establishes software documentation requirements
    • creates design tasks to ensure software meets specified performance, scalability and reliability requirements
    • determines architecture design, logic design, and system simulation; defines the product/solution requirements for software development projects.
    • Creates technical documentation for the software such as application integration and reference architecture drawings, solution summaries and service descriptions.
    • Writes and grooms Jira stories in collaboration with business and other key contributors.
    • Provides usability support to product teams, understands other disciplines and knows how they affect own discipline and visa versa.
    • Viewed as a key contributor and thought leader for the digital value stream.
    • Works on multiple initiatives simultaneously. Demonstrates understanding of the Digital value stream's impact on company strategy.ABOUT THE REQUIREMENTS
      • Typically requires a Bachelor's degree with at least 12+ years industry related experience. Enterprise Architecture training / certification such as TOGAF is strongly recommended.
      • Experience in software design for agent assisted digital channels such as chat, social media, email using cloud technologies and / or an Avaya contact center background is highly preferred.#LI-NA1#Li-remoteEXPERIENCE12+ Years of ExperienceEDUCATIONBachelor degree or equivalent experienceAdvance Degree preferredCOMPENSATION INFORMATION - - (Colorado only*) Minimum salary of $125,100 + bonus + benefits.
        • Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.FOOTERAvaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Keywords: Avaya, Grand Prairie , Software Consulting Engineer, Professions , Grand Prairie, Texas

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