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Dispatcher

Company: Americold
Location: Grand Prairie
Posted on: June 21, 2022

Job Description:



Overview

Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.

Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.

Responsibilities

Primary Responsibility:

Under general supervision, the Dispatcher schedules and dispatches vehicles into and out of loading docks and from facility for conveyance of materials and freight. Duties may include using radio, telephone, or computer to transmit assignments

Essential Functions:

Prepares daily dispatch schedule for drivers and equipment.
Utilizes dynamic routing program to efficiently route outbound product.
Seek out and schedule backhauls where appropriate; provide inbound report receiving.
Builds and updates inbound and outbound orders in dispatch program.
Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies.
Monitors drivers' hours to prevent DOT violations.
Adjusts delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes.
Follow attendance policy, show up for work on time and ready to work assigned shift.
Performs other duties as required and assigned.

Qualifications

Qualifications & Experience:

High school diploma or general education degree (GED) preferred, or at least one year related work experience.

Knowledge, Skills and Abilities:

Ability to work in fast-paced, deadline-oriented environment.
Good customer service skills
Ability to communicate effectively with variety of individuals
Ability to pay close attention to detail.
Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

Physical Requirements:

Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Americold is an Equal Opportunity/Affirmative Action Employer.

EOE/AA M/F/D/V DFW.



Keywords: Americold, Grand Prairie , Dispatcher, Professions , Grand Prairie, Texas

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