Remote Second Shift Service Desk Analyst

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 18, 2022

Job Description:

An information technology and services company has a current position open for a Remote Second Shift Service Desk Analyst.

Candidates will be responsible for the following:
Interacting via telephone, e-mail, chat and one on one with customers
Properly escalating unresolved issues to the next level of support
Skills and Requirements Include:

6-12 months experience in a Service Desk or technical support role
6-12 months customer service experience in a professional industry
High school diploma

Keywords: VirtualVocations, Grand Prairie , Remote Second Shift Service Desk Analyst, Professions , Grand Prairie, Texas

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