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Remote Help Desk Support Technician

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 19, 2022

Job Description:

A company that provides services and software for standards-based health information exchange is seeking a Remote Help Desk Support Technician.

Must be able to:
Manage help desk tickets in a timely manner
Respond to customer issues via email, chat, help desk system, or phone
Provide customer assistance for both commercial and applications
Required Skills:

An Associate degree in Information Technology, Computer Science, or equivalent experience
3 years of hands-on experience troubleshooting and repairing laptop computers running the Windows operating system
Active Microsoft Office Specialist certification
Experience working with Microsoft Office 365 and SharePoint
Proven troubleshooting skills
Excellent written and verbal communication skills

Keywords: VirtualVocations, Grand Prairie , Remote Help Desk Support Technician, Professions , Grand Prairie, Texas

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