Customer Support Technician

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 14, 2023

Job Description:

A company is looking for a Customer Support Technician.
Key Responsibilities:

Provide technical support via telephone, email, and chat
Educate customers on the use of products
Champion customer issues and assist in resolving product issues

Qualifications:

High school diploma
1 year of experience in a call center environment offering technical phone and chat support
Experience in a customer support environment, preferably in a high-tech setting
Ability to troubleshoot problems and ensure customer satisfaction within service level goals
Other responsibilities assigned by supervisor or manager

Keywords: VirtualVocations, Grand Prairie , Customer Support Technician, Professions , Grand Prairie, Texas

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