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Customer Service Representative

Company: Robert Half Office Team
Location: Grand Prairie
Posted on: April 8, 2021

Job Description:

DescriptionCustomer Service Representatives might be interested in this opportunity via OfficeTeam, in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a long-term temporary-to-full-time position in Grand Prairie, Texas, this Customer Service Representative opportunity could be for you!Your responsibilities- Handle incoming telephone calls- Manage the fielding and sending of important written business correspondence- Provide accurate, friendly customer service in a timely fashion- May support business development and client referral goals by actively cross-selling and referring customersRequirements- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Customer service and office administrative skills- Experience with Secondary Packaging- Proficiency in Packaging Materials- Packaging Solutions experience- Practical knowledge of Client Relations- Well-founded grasp of Third Party Logistics- Solid understanding of customer service- General familiarity with Client Intake- Command of Purchase Orders- Proven knowledge of logistics & distribution- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Demonstrated talents in communicating and interacting with clients/customers, both internal and external- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred- Upbeat, positive attitude and an approach to work rooted in professionalism- No stranger to performing extensive research to resolve complex customer inquiries- Advanced Microsoft Office skills- Excellent verbal, written, and social skills- Proficient with diversified computer software and systemsIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half Office Team, Grand Prairie , Customer Service Representative, Sales , Grand Prairie, Texas

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