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Inside Sales Coordinator

Company: Forterra
Location: Grand Prairie
Posted on: May 1, 2021

Job Description:

Job DescriptionForterra is a leading manufacturer of pipe and products in the U.S. and Eastern Canada for a variety of water-related infrastructure applications, including water transmission, distribution and drainage. The company generated pro forma net sales of $1.5 billion in 2019. Based in Irving, Texas, Forterra employs more than 5000 people and operates more than 85 facilities, with products available throughout the U.S. and Eastern Canada.--Inside Sales will be responsible for providing assistance to the Sales Department. This position will focus mainly on inside sales, managing projects, entering sales orders, communicating with customers on deliveries of ordered items, and following through with having the items set up for delivery. This position requires the ability to multi-task as there is constant phone communication with customers as well as the requirement to handle walk-in orders simultaneously.--ESSENTIAL RESPONSIBILITIES & TASKS--

  • Utilize knowledge of products and customer service techniques to ensure customer satisfaction.
  • Communicate with customers regarding product needs over the phone and in person.
  • Provide customers with pricing on products.
  • Perform take-offs to determine product needs.
  • Create sales orders in Oracle for new projects.
  • Interpret purchase orders from customers and accurately enter ordered items in the sales order.
  • Obtain order acknowledgement documentation on every order.
  • Communicate with customer about delivery of ordered items.
  • Create shipping tickets and communicate with dispatch on delivery of ordered items.
  • Order hardware when necessary.
  • Request steel designs and schedule production of ordered items when necessary.
  • Help Project Coordinators with any necessary tasks to support the management of their projects.--Qualified candidates should possess the following:--
    • High School Diploma or GED required.
    • Bachelor---s degree preferred, or equivalent combination of education, training, and experience.
    • Ability to type 40---50 WPM.--
      • Proficient computer skills, including Microsoft Excel, Word, Outlook and database systems. Oracle experience is a plus.--
        • Strong written and verbal communications skills.--
          • Superior organization, prioritization, and time-management skills.--
            • Ability to present oneself and communicate both orally and in writing in a professional, positive, and courteous manner at all times with customers and all levels of employees.--
              • Self-directed and motivated to continually evaluate and improve processes and procedures.--
                • Ability to demonstrate patterns of positive attitude, strong work ethic and dedication.--------Note: The responsibilities and duties listed above are given to outline the basic responsibilities of this position. At times, responsibilities or duties that are not listed above may be required of you during your employment.----
                  --BENEFITS & COMPENSATIONWe know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. We offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels.--Forterra Building Products is proud to be an Equal Opportunity Employer, committed to workplace diversity. M/F/D/V--Your salary will be commensurate with your work experience and relevant skills.------No Search Firms please.--Company DescriptionForterra is a leading manufacturer of pipe and products in the U.S. and Eastern Canada for a variety of water-related infrastructure applications, including water transmission, distribution and drainage. The company generated pro forma net sales of $1.5 billion in 2019. Based in Irving, Texas, Forterra employs more than 5,000 people and operates more than 85 facilities, with products available throughout the U.S. and Eastern Canada.

Keywords: Forterra, Grand Prairie , Inside Sales Coordinator, Sales , Grand Prairie, Texas

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